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About Ponkan

Commerce should be simple for everyone

We started Ponkan because selling online was harder than it needed to be — especially in Southeast Asia. Our mission is to give every creator and business the tools to accept payments, manage customers, and grow without the complexity.

Our team

The people behind Ponkan

A small, focused team obsessed with making commerce infrastructure that just works. We come from fintech, developer tools, and design — and we build what we wish existed.

  • Amélie Laurent

    Amélie Laurent

    Founder & CEO

  • Nikolas Gibbons

    Nikolas Gibbons

    Engineering Lead

  • Sienna Hewitt

    Sienna Hewitt

    Product Manager

  • Lily-Rose Chedjou

    Lily-Rose Chedjou

    Frontend Developer

  • Zahra Christensen

    Zahra Christensen

    Backend Developer

  • Caitlyn King

    Caitlyn King

    Product Designer

  • Zaid Schwartz

    Zaid Schwartz

    Developer Relations

  • Marco Kelly

    Marco Kelly

    Customer Success

How we work

Our values

These principles shape how we build Ponkan and how we work together as a team. They're not aspirational — they're how we operate every day.

  • Sellers come first

    Every feature we build starts with one question: does this help our sellers make more money with less effort?

  • Ship fast, iterate faster

    We move quickly and learn from real usage. Small, frequent releases beat big, slow ones every time.

  • Sweat the details

    From API responses to invoice formatting — we believe the best products come from obsessive attention to detail.

  • Build for trust

    We handle money. That means security, reliability, and transparency aren't optional — they're the foundation.

  • Stay accessible

    Commerce tools shouldn't require an engineering team. If it's not simple enough for a solo creator, it's not done.

  • Think long-term

    We're building infrastructure that businesses depend on. We optimize for durability and trust, not hype cycles.

Our story

Built from experience, driven by frustration

We spent years watching creators and small businesses in Southeast Asia struggle with payment platforms built for a different market. High fees, missing local payment methods, and overly complex integrations were the norm. Ponkan was born to change that — a modern commerce platform that puts sellers first, supports the payment methods people actually use, and gets out of the way so you can focus on your business.

Frequently asked questions

Everything you need to know about Ponkan and how it works.

Ponkan uses a simple pay-as-you-go model. There are no monthly fees or subscriptions. We charge 4% + ₱17 per transaction, which covers both the platform and payment processing fees. You only pay when you get paid.

Ponkan supports a wide range of payment methods including credit and debit cards (Visa, Mastercard), GCash, Maya, and other popular e-wallets. We're continuously adding more payment options to help you reach more customers.

Yes! Ponkan fully supports digital product sales. You can upload files, generate automatic license keys, and deliver products instantly to your customers after purchase. It works seamlessly with checkout links and your customer portal.

Payouts can be scheduled daily, weekly, or monthly based on your preference. Each payout schedule has a minimum threshold that must be met before funds are transferred. You can track all payout activity from your Ponkan dashboard.

Yes, Ponkan provides a full REST API that gives you complete control over your commerce operations. You can create checkout sessions, manage products, handle customers, and more. We also support webhooks so you can react to events like successful payments in real time.

Absolutely. Ponkan supports role-based team access with three roles: Owner, Admin, and Member. Owners have full control, Admins can manage products and orders, and Members have read-only access. You can invite as many team members as you need at no extra cost.

Marco Kelly
Amelie Laurent
Jaya Willis

Still have questions?

Reach out to our support team and we'll get back to you as soon as possible.